More than 135 innovative projects More than 715 own events, and presence in more than 940 national and international events More than 20,000 attendees at chekehotel own conferences and events More than 6,000 professionals enrolled in chekehotel training programs More than 16 million euros destined to promote tourism innovation in Europe
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240
contracts
183
PROJECTS
587
EMPLOYEES
PROJECTS
- TOURISMlink: CHEKEHOTEL leads the technological area of the European consortium, which develops the European standard for online tourism distribution, which will connect European tourism supply and demand in a single platform
European Standard for Innovation Management: The general director of ITH coordinates the group responsible for the elaboration of the Innovation Management System
European Committee for Standardization (CEN), which offers a practical guide for organizations to identify and promote the factors that trigger innovation, develop the processes for its correct management, and evaluate and improve the efficiency of the Innovation Management System.
Elaboration of the book «Experiencing Success»
Packaging of tourism experiences (2013), developed in collaboration with the Institute of Tourism Studies (IET) and Turespaña.
HITEC:
- This is the oldest conference and exhibition space for hotel technology in the world. The event offers attendees essential education, and access to hear from industry experts.
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Robotics in hotel operating processes. Viability study
From the Hotel Technological Institute and framed in the Feasibility Studies line, a feasibility study has been carried out for the implementation of robotics in certain hotel operating processes, in an era in which the coexistence of machines and technology with people has become apparent. An era in which the help of collaborative robotics and automation in many business processes can make companies more competitive thanks to the weight they offload to human work teams where they do not add special value. In the context of this study, three phases took place. The first, an analysis of what the robotics that we know today contributes. The second, to analyze with the hoteliers through an extensive survey and face-to-face meetings, the processes in which this technology is prepared to be implemented and order them by priorities. And finally, a pilot phase in a hotel of the Only YOU Hotel Atocha chain, implanting a robot in its facilities of the company Futura Vive Technologies, to corroborate with data any of the statements resulting from the previous phases, both in operational management processes as in processes that have to do with direct customer or guest service. The feasibility study for the implementation of robotics in hotel operating processes aims to promote the development of innovations and new technological solutions focused on improving the competitiveness of Spanish hotels. The objectives of the pilot were: Check public acceptance of robotics in hotels. Measure their interactions. Positive impact on the Customer Experience. Check the usefulness of a Robot as an information point. Check the Robot's ability to use biometric parameters (age, gender and emotional state) with the people with whom it interacted. Collect leads or registrations. Measure the possibility of generating cross-selling.
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